Privacy Policy for CleanSlate

Last Updated: September 4, 2025

This Privacy Policy lays out, in exhaustive detail, how the CleanSlate mobile application ("App") and related services ("Service") collect, use, share, and safeguard your personal data when you use the Service. By downloading, installing, or using the App, you’re agreeing to this policy and confirming you’re either over 16 or have parental/guardian consent. If you’re not on board, kindly step away from the App. Got questions? Hit us up at support@cleanslate.app

1. Information We Collect

We collect a variety of data to keep the App running smoothly and to make it better. Here’s the breakdown:

• Device and Technical Data: We grab details about your device and how you use the App, including:
• IP addresses, device model, operating system version, and app version.
• Usage data like how often you open the App, which features you use (e.g., photo cleanup, video compression), and session duration.
• Crash reports and performance metrics to figure out what’s breaking and why.
• User-Provided Content: Anything you voluntarily share, such as:
• Feedback, ratings, or reviews submitted through the App Store.
• Communications when you reach out to our support team, like emails or in-app messages.
• Content you generate within the App, like settings preferences or custom inputs.
• Content required for specific features: To ensure the Service functions properly, we may access:
• Photos or photo libraries (solely for photo management features).
• Email credentials (solely for mail management features).
• Email Service Data (If Enabled): If you grant us access to your email account (e.g., Gmail or iCloud Mail) to use mail management features, our use of your email data adheres to strict limitations:
• We only access email message metadata (e.g., sender, subject, date), headers, and content to provide specific functionality (e.g., deleting, moving, archiving, or unsubscribing from emails).
• This data is not shared with third parties unless required by law.
• We do not use your email data for advertising purposes.
• No human will read your email content unless:
• You give explicit consent for a specific purpose,
• It is necessary for security investigations (e.g., to investigate abuse), or
• We are required to do so by law.
• Analytics Data: We use third-party tools like Firebase to collect aggregated data, such as:
• How many users subscribe to premium features.
• Which features are most popular (e.g., photo cleanup).
• General trends in App usage to help us tweak performance.




We don’t collect data from anyone under 16 without verifiable parental consent. If you think a minor’s data slipped through, email us at support@cleanslate.app




2. How We Use Your Information




We don’t just collect data for kicks—here’s what we do with it:




• Run the Service: Deliver core App features like cleaning duplicate photos, compressing videos, or managing storage.
• Personalize Your Experience: Use your usage patterns and preferences to customize content or suggest features. Yes, we’re trying to make your life easier.
• Improve the App: Analyze usage data to fix bugs, optimize performance, and decide which features to prioritize. Tools like Firebase Crashlytics and Performance Monitoring help us spot issues before you rage-uninstall.
• Communicate with You: Send push notifications about updates, promotions, or tips (disable these in your device settings if they bug you). We also respond to your support queries with, hopefully, helpful answers.
• Legal Stuff: Comply with laws, prevent fraud, enforce our Terms of Service, or resolve disputes.
• Analytics: Use aggregated data to understand trends, like how many users love the photo cleanup feature or how often the App crashes on older devices.




3. Sharing Your Information




We don’t sell your data, but we do share it in specific cases:




• Third-Party Service Providers: We work with partners to keep the App running. Examples include:
• Analytics: Firebase for usage insights and crash reporting.
• Infrastructure: Cloud services like Google Cloud for hosting and data processing.
• These partners are contractually obligated to protect your data and only use it for the purposes we specify.
• Legal Requirements: We may share data if required by law, such as:
• Responding to court orders, subpoenas, or government investigations.
• Preventing fraud or protecting user safety.
• Enforcing our rights or defending against claims.
• Business Transfers: If CleanSlate Team is acquired, merges, or sells assets, your data may be transferred to the new entity. We’ll ensure they treat your data with the same care.
• Aggregated Data: We share anonymized, aggregated data (e.g., “80% of users prefer photo cleanup”) with partners for research or marketing purposes. This data can’t be tied back to you.




For users in the EEA, UK, or Switzerland, data transfers to countries with weaker privacy laws are protected by Standard Contractual Clauses or the EU-U.S. Data Privacy Framework. We’re not here to make GDPR lawyers’ lives harder.




4. Your Data Privacy Rights




You’ve got rights, and we’re legally obligated to respect them. Depending on where you live (e.g., GDPR for EEA, CCPA for California), you can:




• Access: Request a copy of all personal data we have on you.
• Rectification: Fix any incorrect data, like if we somehow got your email wrong.
• Deletion: Ask us to delete your data, though we may keep some for legal reasons (e.g., tax records).
• Restriction: Limit how we use your data.
• Objection: Say “no thanks” to certain processing, like direct marketing.
• Portability: Get your data in a machine-readable format to take elsewhere.
• Non-Discrimination: We won’t punish you for exercising your rights.
• Lodge a Complaint: Contact your local data protection authority (e.g., ICO in the UK) if you think we’re mishandling your data.




To exercise these rights, email support@cleanslate.app with your request, including enough details to identify you (e.g., email used in the App). California residents can request details about data shared for marketing by emailing “Request for California Privacy Information” with your state and email address. We’ll respond within the legally required timeframe (usually 30–45 days).




5. Data Retention and Deletion




We keep your data only as long as needed to:




• Provide the Service (e.g., until you uninstall the App or delete your account).
• Meet legal obligations, like retaining billing records for tax purposes.
• Resolve disputes or enforce agreements.




For example, we retain account-related data while you’re an active user and may keep some data (e.g., transaction records) for up to 7 years to comply with tax laws. If you request deletion, we’ll remove your personal data unless we’re legally required to keep it. Anonymized data (e.g., usage stats) may stick around indefinitely for analytics.




6. Data Security




We take security seriously, using measures like:




• Encryption for data in transit and at rest.
• Secure protocols for data transfers.
• Regular audits to spot vulnerabilities.




That said, no system is bulletproof. Hackers are crafty, and while we do our best, we can’t guarantee absolute protection. If we detect a breach, we’ll notify you as required by law (e.g., within 72 hours under GDPR).




7. International Data Transfers




Your data may cross borders to servers or partners in countries with different privacy laws. For EEA, UK, or Swiss users, we ensure compliance through:




• Standard Contractual Clauses approved by the European Commission.
• EU-U.S. Data Privacy Framework for transfers to the U.S.




We only transfer data to third parties who meet our privacy standards. If you’re curious about specific transfer mechanisms, email us at support@cleanslate.app




8. Third-Party Services




The App integrates third-party services, each with their own privacy policies. Key partners include:




Analytics & Performance Monitoring:

• Firebase (Analytics, Crashlytics, Performance Monitoring) by Google. See Google’s Privacy Policy: https://policies.google.com/privacy
• Adjust: For analytics and attribution. See Adjust’s Privacy Policy: https://www.adjust.com/terms/privacy-policy/




Authentication & API Integration:

• Google Sign-In: For user authentication. See Google’s Privacy Policy: https://policies.google.com/privacy
• Google API Client for REST: For integration with Google services (e.g., Gmail). See Google’s Privacy Policy: https://policies.google.com/privacy




Network & Data Handling:

• Alamofire: For network requests. See Alamofire’s GitHub for more information: https://github.com/Alamofire/Alamofire
• SwiftProtobuf: For data serialization/deserialization. See project details: https://github.com/apple/swift-protobuf




Development & Utility:

• CocoaLumberjack: For logging. See project details: https://github.com/CocoaLumberjack/CocoaLumberjack
• GRDBQuery: For database operations. See project details: https://github.com/groue/GRDBQuery
• Lottie: For animation rendering. See Lottie’s Privacy Policy: https://airbnb.io/lottie/#/README
• swift-async-algorithms: For handling asynchronous operations. See project details: https://github.com/apple/swift-async-algorithms
• swift-collections: For data structure utilities. See project details: https://github.com/apple/swift-collections




We’re not responsible for how these third parties handle your data, but we choose partners with solid privacy practices. We recommend checking their policies for details.




9. Cookies and Similar Technologies




We use cookies and similar tech (e.g., pixels, SDKs) for:




• Analyzing App performance and usage.
• Storing your preferences.




You can manage cookies via your device settings or opt-out links in Section 5. Disabling cookies may limit some App features, so proceed with caution.




10. Children’s Privacy




The App isn’t designed for kids under 16. We don’t knowingly collect their data without parental consent. If you’re a parent and think your kid’s data is in our system, email support@cleanslate.app, and we’ll delete it promptly.




11. Changes to This Privacy Policy




We may update this policy to reflect new features, or legal requirements. We’ll notify you of significant changes via:




• In-App notifications.
• Email (if we have your address).




Continued use of the App after changes means you accept the new policy. If you don’t like it, uninstall the App and let us know why at support@cleanslate.app




12. Contact Us




Got complaints, questions, or just want to chat about data privacy? Reach out:

• Email: support@cleanslate.app